Terms of Service

Access to the Platform is for authorised people — our team and, where applicable, client-side users we have invited or approved. You agree to use the services only for their intended business purpose, in line with any instructions we give you, and not to interfere with their operation, security or other users.

• Keep your sign-in credentials confidential; you are responsible for activity carried out with your account.
• Tell us promptly at info@dgtmng.ae if you believe an account has been compromised.
• We may suspend or restrict an account if we reasonably believe it is being misused, has been compromised, or poses a security risk.

You must not use our services to:

• send unlawful, misleading, harassing or unsolicited bulk messages by any channel, including email and WhatsApp;
• infringe the rights of others, including intellectual property and privacy rights;
• introduce malware, attempt unauthorised access, or probe or disrupt the Platform or connected services;
• process content you do not have the right to process, or misrepresent your identity or affiliation;
• circumvent approval controls, role restrictions or audit records in the Platform.

The Platform connects to third-party services to deliver its functions, including Google (Gmail, Google Calendar), Meta (the WhatsApp Business Platform), and hosting, data-platform and artificial-intelligence providers. Their own terms and policies govern their services, and their availability or changes are outside our control. Communication through connected channels depends on those providers; we cannot guarantee their behaviour, and we label integration status truthfully inside the Platform rather than implying more than the provider confirms.

Business records, communications and documents you and your contacts create or supply remain yours (or your contacts', as applicable). You give us the limited right to store, process and display that data as needed to provide the services, including through the providers listed above. We handle personal data as described in our Privacy Policy.

The Platform, its design, code, brand assets and content are owned by DGT.MNG or its licensors. You may not copy, modify, resell or create derivative works from the Platform except as needed to use it as intended. Nothing in these terms transfers ownership of your data or documents.

We work to keep the services available and accurate, but they are provided without a guarantee of uninterrupted or error-free operation. We may add, change or discontinue features, integrations and these terms over time; when we change these terms materially, the updated version is published at this address, and continued use after a material change means you accept it. Planned maintenance or an integration change that affects you will be communicated where practicable.

To the maximum extent permitted by applicable law, the services are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that third-party integrations will always function without interruption, or that outputs produced with the assistance of automated assistants are free of errors — material actions remain subject to human approval by design.

To the maximum extent permitted by applicable law, DGT.MNG will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from the services. Our total liability for claims relating to the services is limited to the amount you paid us for the services in the twelve months before the event giving rise to the claim, or, if no fees were paid, to the amount of direct damages actually and reasonably incurred. Nothing in these terms limits liability that cannot be limited by law.

Either party may end the use of the services where no separate agreement provides otherwise. On termination we may suspend access, and we will handle your data as described in the Privacy Policy and our User Data Deletion Instructions, subject to any records we must retain for legal, accounting or dispute purposes.

Questions about these terms: info@dgtmng.ae.